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WordPress Support

Remote · USA Full-time New today

You’re highly organized, on time, an effective communicator and an even better listener. First and foremost, we’re looking for someone to fill this part-time position. Primary responsibilities as WordPress Support:

  • Troubleshooting WordPress issues.
  • Updating content
  • Posting content
  • Communicating with clients via email and phone.
  • Communicating with the team via email, chat and Zoom.
  • Managing milestones, deadlines, and deliverables.
  • Quality assurance
  • Writing procedures and other docs in Google Docs.
  • Writing and teaching what you’re best at.

Bonus points if you have experience with the tools we use daily…

  • ClickUp (if you use Trello or Asana, you’ll be fine)
  • Google Docs
  • Divi (+ other page builders)
  • Bootstrap 4 Framework

You’re based in the continental US and you have regular, daily availability during US-business hours. Make your own hours, except we expect you to check-in at least once per week day and be available during normal US EST business hours. For urgent matter we expect a quicker response. Most of our teammates stay with us for a year or longer, so you should have the expectation of a longterm, part-time commitment. Read what our teammates have to say about working here. You’re comfortable working remotely, you have a reliable Internet connection and you’re able to host occasional voice calls with clients and teammates during business hours. Is this you? Apply below! Apply tot his job Apply To this Job

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