Experienced Data Entry Clerk – Remote Opportunity to Join arenaflex Team

At arenaflex, we're committed to helping individuals and businesses overcome debt and achieve financial stability. As a leading debt solution provider in Canada, we've been serving our community for over 40 years, with a team of over 230 dedicated employees working across the country. Our mission is to empower people to take control of their finances and rebuild their lives, and we're now seeking an experienced Data Entry Clerk to join our team.

About arenaflex

arenaflex is a forward-thinking organization that's dedicated to innovation and growth. We're passionate about creating a workplace culture that's inclusive, diverse, and equitable, where our employees feel valued, supported, and empowered to succeed. Our commitment to excellence is reflected in our state-of-the-art technology, our expert team, and our dedication to delivering exceptional results for our clients.

Job Summary

We're seeking a highly organized and detail-oriented Data Entry Clerk to join our team on a remote basis. As a Data Entry Clerk, you'll play a critical role in maintaining the accuracy and integrity of our databases, providing administrative support as needed, and ensuring that our clients receive exceptional service. If you're a motivated and customer-centric individual with a passion for data entry, we encourage you to apply.

Key Responsibilities

As a Data Entry Clerk at arenaflex, you'll be responsible for:

• Preparing documentation for filing and/or associated correspondence
• Obtaining all proper supporting information and documentation to ensure a proper, efficient administration of the file (including, but not limited to income and other tax filings, asset realizations)
• Responding in a timely manner to ongoing queries and requests from creditors and debtors
• Liaising with the administration team, including, but not limited to, assisting with obtaining information, documentation, and following up on complex issues where input and interpretation are requested
• Using Microsoft Dynamics CRM to extract file details and information
• Preparing and reviewing files for completeness and following up on outstanding documents
• Liaising with internal clients for clarification and issue resolution
• Organizing file documents in accordance with our naming protocols
• Calculation of income and surplus income obligations
• Understanding relevant legal requirements of multiple provincial jurisdictions
• Performing relevant searches for insolvency, Personal Property Security Act registrations, house valuations, and computation of realizable value
• Creating all documents required for signature
• Reviewing sign-up documents for accuracy and policy compliance as well as filing documents with Official Receiver (“OR”)
• Accurately transferring pertinent information from written and scanned records into Ascend (our internal software)
• Maintaining client confidence and protecting operations by keeping information confidential
• Liaising with external clients for clarification or outstanding documents
• Electronic filing of statutory documents
• Preparing documents for DocuSign
• Reviewing amended proposals
• Other tasks may be assigned as necessary

Qualifications

To be successful as a Data Entry Clerk at arenaflex, you'll need:

• Experienced performing data entry with a proven high level of accuracy
• Extremely detailed-oriented
• Exceptional Organizational and prioritization skills
• Proficient technical skills and familiarity with Microsoft Office (Outlook, Excel, Word); able to learn computer software quickly
• Experience with Microsoft Dynamics CRM would be an asset
• Able to work independently and efficiently
• Strong written and verbal communication skills to convey information to others
• Good interpersonal skills to speak and deal effectively with other staff members

Compensation, Benefits, and Perks

As a valued member of our team, you'll enjoy:

• Flexible work arrangements
• Vacation and wellness days
• Extended health and dental coverage as well as a virtual doctor plan
• Employee Assistance Program and mental health resources
• Company matching retirement savings plan
• Financial support for professional development
• Annual company events
• Exclusive access to perks and discounts

Our Culture at arenaflex

At arenaflex, we're committed to creating a workplace culture that's inclusive, diverse, and equitable. We believe in taking action to deliver exceptional results for our clients, and we're passionate about empowering our employees to succeed. Our culture is shaped by our values of innovation, customer-centricity, and teamwork, and we're proud to have a dedicated culture committee that organizes events and recognizes the contributions of our staff.

Diversity, Equity, and Inclusion

arenaflex is committed to diversity, equity, and inclusion. We encourage applications from all qualified candidates who represent the diversity of Canada. If you require any accommodations throughout the recruitment process, including alternate interview formats, accessible materials, or any other accommodations, we encourage you to contact us at [email protected].

How to Apply

If you're a motivated and customer-centric individual with a passion for data entry, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [email protected]. We thank all candidates for submitting their application, however, only those selected for an interview will be contacted.

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