Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Remote Opportunity at arenaflex

At arenaflex, we're revolutionizing the customer experience industry with our innovative approach to customer support. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be at the forefront of delivering exceptional support experiences to our clients' customers. If you're passionate about making a difference in people's lives and growing your career, we want to hear from you!

About arenaflex

arenaflex is a global leader in the customer experience (CX) industry, with over 20 years of experience in hiring for customer support roles. We've modernized our application technology to benefit both our customers and our associates. Our mission is to create positive moments for each other, our customers, and our teams, making a difference and improving our associate experience. With over 170,000 associates across the globe, we're the team behind the best experiences for 750+ of the world's leading brands.

Responsibilities

As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for:

• Providing basic technical support via phone or chat to our clients' customers
• Delivering an exceptional support experience that exceeds customer expectations
• Interacting and communicating effectively with a variety of customers, including those with diverse backgrounds and needs
• Providing a memorable and delightful experience that leaves a lasting impression
• Working collaboratively with our team to resolve customer issues and improve our services

What You'll Enjoy

* Working from the comfort of your own home, with the flexibility to create your own schedule

• Computer equipment provided, including a monitor, to ensure you have everything you need to succeed
• A full-time schedule with the opportunity to become permanent, depending on your performance and availability
• Competitive hourly rate of $14/hour, with incentive opportunities to earn more
• Hands-on, 100% paid training to ensure you're equipped with the skills and knowledge you need to succeed
• Internal mobility opportunities, with 84% of our managers promoted from within
• Employee discounts and referral bonuses to help you save and grow your career
• EverBetter wellness program to support your physical and mental well-being

Location Requirements

* Must live in the United States

• Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings
• Must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming

Qualifications

* Flexible to the needs of the business

• Must have a High School Diploma or GED Equivalent
• 18 years of age or older

Equipment and Internet Requirements

* Must have the following: + 1 Stand Alone Monitor (19 inch) + Hardwired internet connection (no satellite or wireless) + Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up + A Working Phone Line (Home Phone or Mobile) + Home office must be a noise/distraction-free environment + Desk and an ergonomic chair

Why arenaflex?

* We're a global leader in the customer experience industry, with a reputation for delivering exceptional support experiences

• We offer a unique and supportive work environment that encourages growth and development
• We're committed to creating positive moments for each other, our customers, and our teams, making a difference and improving our associate experience
• We offer a competitive compensation package, including a full-time schedule, computer equipment, and employee discounts

How to Apply

If you're passionate about delivering exceptional customer support and growing your career, we want to hear from you! Apply now to join our team of Seasonal Chat & Phone Tech Support/Customer Service Agents at arenaflex. Apply Job!

Equal Employment Opportunity

arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Apply for this job