Senior Reliability Network Engineer

If the application for this position prompts you to respond to a question with number of years, e.g., your number of years of relevant work experience, please enter ‘30’ if your answer is 30 years or more. Please be aware that we are acting as a recruitment partner for one of our clients in this search. Overview: Telvero is hiring a Senior Reliability Network Engineer on behalf of our client, a service provider delivering high-performance network solutions. This role supports the reliability, performance, and scalability of the client’s network infrastructure, with a focus on network deployment, service turn-ups, and escalation support. You will work closely with Network Operations, Infrastructure, and Sales Engineering teams to ensure consistent delivery of reliable services. While this is a remote role, candidates located in Michigan, Illinois, or Indiana are preferred due to regional alignment. Responsibilities:

• Provision and activate new fiber access sites and customer services.
• Configure, test, and validate customer-facing network services.
• Implement approved network changes while minimizing risk and downtime.
• Document changes and verify successful implementation.
• Respond to Network Operations Center escalations and troubleshoot Layer 2 and Layer 3 issues.
• Mentor and support Tier 1 engineers on escalations.
• Manage IPv4/IPv6 address space and maintain IPAM systems.
• Serve as an escalation point for complex trouble tickets requiring engineering support.
• Maintain network diagrams, documentation, and standard operating procedures.
• Monitor network performance and proactively address potential issues.
• Partner with Sales Engineering and Project Management to deliver enterprise and E-Rate solutions.
• Collaborate with Tier 2 and Tier 3 engineers on advanced troubleshooting and projects.

Qualifications:

• 5+ years of experience in service provider networks.
• Strong experience with Juniper networking technologies.
• Solid background in routing and switching.
• Experience with VLAN trunking, Q-in-Q, and tunneling.
• Strong troubleshooting skills with a structured, analytical approach.
• Excellent communication skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Experience with GPON and fiber deployments is a plus.
• Juniper JNCIA-Junos, JNCIS-SP, or higher-level certification preferred.
• Familiarity with MikroTik, Adtran, and ADVA platforms.
• Knowledge of BGP, OSPF, IS-IS, MPLS, and VPLS.

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