Pre Litigation Case Manager
About Torticity Founded six years ago and based in Boca Raton, Florida, Torticity is a technology-first company focused on developing cutting-edge tools that redefine how law firms scale, operate, and win. Torticity’s full-stack Lit-Tech ecosystem replaces outdated processes with modern, scalable solutions for personal injury and mass-tort firms, reshaping the practice of personal injury law and setting new industry standards. We blend innovation with justice, turn challenges into opportunities, and build the future of legal excellence every day. Join us and be part of something extraordinary! Remote opportunities available nationwide. Employees within a 40-mile radius of our Boca Raton HQ enjoy in-person collaboration and enhanced compensation. Hybrid work model: Mondays, Tuesdays, and Thursdays in-office. Job Summary Torticity is looking for an experienced Personal Injury Case Manager with exposure to pre-litigation auto injury cases. In this role, the Personal Injury Case Manager will be responsible for managing a docket of personal injury files for a variety of states, including New Mexico, Michigan, Illinois, Texas, and NY. They will work on a high volume of pre-litigation cases from end-to-end post-intake, including extensive plaintiff contact, investigations, and settlement negotiations with the insurance adjusters.
Key Responsibilities
- Proactively own and manage a robust case load effectively to meet internal stakeholder and external partner deadlines
- Managing claimant relationships as primary point of contact during pre-litigation phase
- Being open to providing feedback on and making suggestions for process improvements
- Acting as a liaison between the client and insurance carriers before the commencement of litigation
- Facilitating negotiations with claims adjusters
- Obtaining information & documentation necessary to evaluate bodily injury claims
- Creating and maintaining an internal database
- Requesting medical and billing records
- Preparing settlement demand packages
- Reviewing files with the supervising manager, paralegals, and attorneys
Requirements
- At least 6 years of personal injury case management or paralegal experience
- Personal Injury case management experience from a variety of states
- Experience handling pre-litigation cases from inception post-intake, through settlement
- Maintain a confidential, HIPAA-compliant environment
- Proficiency with Microsoft Office tools
- Ability to work independently and in a team environment
- Demonstrates a high level of professionalism with confidential and sensitive information
- Acute attention to detail
- Company-paid travel may be required for annual or quarterly team visits.
- Knowledge of the Spanish, Portuguese and/or Creole language is strongly preferred
- Bachelor's Degree preferred
Compensation and Benefits
Salary Range: $60,000 - $70,000
- Medical, dental, vision, and health insurance coverage
- Life insurance and short/long-term disability insurance
- Flexible Spending Accounts
- Comprehensive support for every unique path to parenthood
- 401k plan
- Complimentary Calm subscription to support mental well-being
- Employee Assistance Program
- Holiday Pay, including 11 paid holidays
- Flexible PTO and Discretionary Time Off for balance and personal needs
Apply via our careers site: www.torticity.com/careers We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Remote About the Company: Torticity Apply tot his job Apply To this Job