Experienced HR Shared Services Representative – Workday HCM and Talent Operations

At arenaflex, we're revolutionizing the way people consume entertainment and connect with each other. As the world's leading streaming leisure provider, we're committed to delivering exceptional experiences to our 236 million paid members across 234 countries. Our mission is to entertain, inform, and inspire, and we're looking for talented individuals to join our team.

About arenaflex

arenaflex is a global company that's passionate about innovation, creativity, and customer satisfaction. We're a diverse and inclusive workplace that values collaboration, open communication, and continuous learning. Our culture is built on a foundation of trust, respect, and empathy, and we're committed to making a positive impact on our members, employees, and the communities we serve.

Job Summary

We're seeking an experienced HR Shared Services Representative to join our team at arenaflex. As a key member of our HR Shared Services team, you'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment. You'll work closely with our local and global skills groups to resolve employee issues in a timely and efficient manner, leveraging your expertise in Workday transactions and data input accuracy.

Key Responsibilities

As an HR Shared Services Representative, you'll be responsible for:

• Ensuring the accuracy of employee data through the control of employee structures and processes
• Assisting with applications that impact all personnel, ensuring they run smoothly and efficiently
• Researching new tools and strategies to simplify, optimize, and automate work throughout our Talent organization
• Creating, writing, and maintaining our HR knowledge base for employees
• Assisting with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
• Performing system and testing audits to ensure data accuracy, integrity, and functionality; analyzing and recording results and discrepancies

Required Qualifications

To be successful in this role, you'll need:

• Demonstrated expertise with the Workday HCM tool
• Demonstrated experience with Mass Uploads (EIB)
• Strong project management, communication, and customer service skills
• Strong analytical skills, including intermediate to advanced proficiency in Excel
• Strong interest in technology and the ability to provide results in a fast-paced, high-growth environment
• Ability to problem-solve using rigorous logic and strategies to resolve complex issues
• A degree in HR, Business, IT, or a related field (desired but not required)
• Experience in Workday Data Analyst, HR, or as a HR Generalist (a plus!)
• Experience with Zendesk ticketing system (a plus!)

Preferred Qualifications

While not required, we're looking for candidates with:

• Experience working in a shared services environment
• Knowledge of HR systems and processes
• Strong understanding of data analysis and reporting
• Experience with HRIS systems and tools
• Strong communication and interpersonal skills

What We Offer

As an HR Shared Services Representative at arenaflex, you'll enjoy:

• Competitive salary and benefits package
• Opportunity to work with a global company that's leading the way in innovation and customer satisfaction
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Recognition and rewards for outstanding performance
• Flexible work arrangements, including remote work options
• Access to cutting-edge technology and tools
• Opportunity to make a positive impact on our members, employees, and the communities we serve

How to Apply

If you're a motivated and results-driven individual who's passionate about delivering exceptional customer service and supporting the growth and development of our employees, we encourage you to apply. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer. We're committed to diversity, equity, and inclusion, and we welcome applications from qualified candidates of all backgrounds. We're proud to be an employer of choice for people with disabilities and are committed to providing a workplace that's accessible and inclusive for all employees.

Note

arenaflex is a global company that's committed to protecting the personal data of our employees, members, and partners. By applying for this role, you acknowledge that you've read and understood our privacy policy and consent to the collection, use, and disclosure of your personal data in accordance with our policy. Apply for this job