Senior Associate, Retail Go-To-Market Operations – Growth & Innovation

Job Description:

• Support the design and execution of pilot programs aimed at improving quality, increasing order volume, reducing costs, and enhancing in-store workflows for our retail partners.
• Collaborate with Product, Retail, and Data Science teams to test, validate, and help scale successful operational innovations across our network of launched stores.
• Contribute to the development of strategic frameworks used to identify and evaluate new growth opportunities and address operational process gaps.
• Track the impact of initiatives against established KPIs, help synthesize results, and support reporting to leadership and cross-functional stakeholders.
• Champion a culture of continuous improvement and data-driven experimentation within the team and broader organization.
• Travel to support on-the-ground observations and experimentation, working directly in stores to understand operations and provide hands-on support in rolling out initiatives.

Requirements:

• 3+ years of experience in operations, program coordination, business strategy, or a related field in a fast-paced environment where priorities shift frequently.
• Strong analytical skills with a demonstrated ability to design experiments, analyze results, and make data-driven decisions.
• Excellent project management skills, with the ability to lead complex, cross-functional initiatives from concept to completion.
• Exceptional communication and stakeholder management skills, with the ability to influence and align partners across various departments.
• A strategic and innovative mindset with a passion for identifying new opportunities and solving complex problems.

Benefits:

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
• This role is eligible for a new hire equity grant as well as annual refresh grants.
• Review our Flex First remote work policy for more details.

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