Medical Assistant - Leander, Northwest Austin, Lakeway & Round Rock Clinics - Texas Orthopedics

About the position Responsible for assisting physicians with patient care, including casting, bracing and performing other duties as assigned. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic.

Responsibilities

• Assists physician with treating patient as directed.
• Prepares injections, takes vital signs, completes H&P questionnaire, and facilitates suture removals/dressing changes.
• Apply casts, splints and DME as needed to keep clinic flow in conjunction with Cast Technician/Orthopedic Technician.
• Issues prescriptions, physical therapy orders, home exercises, work restrictions, diagnostic orders and other orders per physician instruction and assists in patient education.
• Maintain a timely and safe clinic that focuses on efficient care with respect to the patient’s privacy and dignity.
• Ensure clinic runs efficiently within your power.
• Leave clinic as you would want others to leave it for you.
• Prepare exam rooms, instruments, linens and perform sharps container check on a per clinic basis.
• Work closely with staff in assigned musculoskeletal team to ensure quality patient care and services are provided.
• Ensure compliance with clinic standards of quality patient care.
• Assist physician with completion of procedure and diagnosis coding of encounter forms.
• Review: daily schedule, new patients, follow-up, time allowed, including start and finish time for designated physician(s). Also, note time of hospital or other meetings and assist physician with clinic flow to ensure attendance at these meetings.
• Work with the Office Manager to coordinate schedule according to physician requirements.
• Ensure required medical records are available for appointment. If unavailable, contact the agency responsible for the records (physical therapist, laboratory, etc).
• Document all patient-related communication or treatment in EMR.
• Helps facilitate triage task and scheduled drugs via ECPS or triplicates with physician.
• Review and help facilitate physician’s communication folder and electronic tasks daily.
• Assist the physician in reviewing no show and cancellation patients and take appropriate action.
• Maintains supplies and restocks rooms on prescribed schedule.
• Sterilizes instruments on prescribed schedule.
• Ability to function as a responsible designated tech according to guidelines established in the doctor-specific Ortho Tech manual.
• Attend continued education and skill labs as offered by Texas Orthopedics.
• Assist with Phlebotomy if certified.
• Track and complete patient FMLA forms timely.
• Work non-assigned physician clinics as scheduled.
• Assist with completion of physician responses to electronic communication to provide resolution for patient inquiries.
• Assist with obtaining prior-authorizations for diagnostic studies and viscosupplementation injections.
• Assist in answering inbound patient calls regarding clinical needs.
• Maintains strictest confidentiality.
• Travel to other locations as needed.
• All other duties as assigned.

Requirements

• High school diploma or GED.
• One year experience in a health care setting, preferably orthopedics.
• Must possess outstanding interpersonal skills and be capable of communicating with physicians, staff and outside consultants.
• Knowledge of governmental regulations and compliance requirements, including OSHA regulations.
• Knowledge of computer systems and applications, including our current EMR.

Nice-to-haves

• Preferred graduation from an accredited course for Medical Assisting.
• MA certificate preferred

Benefits

• Medical Insurance with VIP Health Advocate Service
• Health Savings Account (HSA) with employer contribution
• Flexible Spending Account (FSA)
• Dental Coverage
• Vision Coverage
• 7-8 Paid Holidays each year
• 12 PTO Days to start, with increases based on tenure (up to 22 days)
• 401(k) with Safe Harbor contribution plus Profit Sharing (once eligible)
• Life Insurance
• Short & Long-Term Disability
• Additional Supplemental Plans
• Mileage Reimbursement + Travel Time – (for eligible positions)
• Colleague Recognition Program
• Well-being support: Employee Assistance Program

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