Academic Program & Marketing Coordinator

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title: Academic Program & Marketing Coordinator Job Category: Academic Staff Employment Type: Regular Job Profile: Academic Program Specialist Job Duties: The Academic Program & Marketing Coordinator supports the development, administration, promotion, and continuous improvement of SAP University Competence Center (UCC) program. This position combines academic program administration with marketing, branding, and digital engagement responsibilities. The role manages daily operations, coordinates events and workshops, and drives the UCC’s marketing presence across LinkedIn, partner organizations (ASUG, SAPNAAC, SAP), and the UCC website. The coordinator ensures effective communication, brand consistency, and strong engagement with faculty, students, customers, and SAP ecosystem partners. Key Job Responsibilities: Identifies program, needs, contributes to the development of unit workflows, schedules logistics and secures resources for meetings, events, and interviews Coordinates program components and evaluates program effectiveness and provides recommendations for improvement May supervise the day to day activities of one or more academic programs and resolves issues exercising discretion to meet unit goals. Utilizes independent judgement regarding development, implementation, promotion, and evaluation for one or more academic programs, initiatives, or events Duties & Responsibilities – Program Administration & Operations Prepare and transmit invoices to customers. Process payments and perform dunning for late payments. Manage customer contracting processes. Respond to administrative requests from the director and UCC staff. Assist in planning and executing faculty workshops and conferences. Organize SAP UCC events, including catering, parking, and workshop materials. Identify program needs, contribute to workflow improvements, and secure resources for events, meetings, and interviews. Coordinate program components, assess effectiveness, and provide recommendations for improvement. Develop and maintain a tracking system for UCC maintenance contracts, including deadlines and coverage details. Manage speakers and logistics for SAP UCC workshops. Work with legal and purchasing to ensure required documentation, agreements, and procurement processes are completed in a timely manner. Duties & Responsibilities – Marketing, Branding & Communications Lead the UCC’s social media strategy, including planning, creating, and publishing content on LinkedIn. Develop and implement marketing campaigns to promote UCC programs, workshops, faculty training, and student achievements. Serve as the primary liaison for marketing coordination with ASUG, SAPNAAC, and SAP for events, communications, and joint announcements. Maintain brand consistency across all UCC communications, materials, and digital assets. Design marketing collateral, digital graphics, presentation templates, and promotional materials. Manage updates to the SAP UCC Milwaukee website with accurate, timely content. Capture and curate photography, videos, and other media for marketing, promotion, and archival use. Support UCC presence at SAP ecosystem events (ASUG conferences, SAP Academic Community events, etc.). Track marketing metrics (engagement, impressions, campaign performance) and provide periodic reports. Responsible for the selection and purchasing of branded merchandise for the center. Focus on customer retention by identifying customers with low system utilization or those at risk of disengagement, and coordinate proactive communication or support strategies to re-engage them. Required Qualifications: Bachelor's degree At least one year of experience working in a professional administrative support role Event planning and/or marketing experience Preferred Qualifications: Experience with billing Experience providing customer service, including responding to both routine and complex inquiries Excellent communication skills, as evidenced by application materials and interviews Target Salary Range: Starting salary is $50,000. (Final salary offer will be determined based on qualifications and experience) How to Apply: Interested applicants are required to apply online a provide a cover letter and detailed resume/CV that addresses your professional level work experience as it relates to all required and preferred qualifications. Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified. In instances where the Search and Screen Committee is unable to ascertain from the candidates’ application materials whether they meet any of the qualifications, they may be evaluated as not meeting such qualifications. In instances where the Search and Screen Committee or PRP Administrator is unable to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications. Deadline: May 30, 2026 at 11:59 pm Contact Information: Suha Omari at [email protected] Reasonable Accommodations Pursuant to university policy, UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [email protected] or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability. Confidentiality of Applicant Materials UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request. CBC and Reference Check Policy Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment. Annual Security and Fire Safety Report (Clery Act) For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy. Employment Authorization In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply. The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 187 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. At UWM, we are committed to creating positive employee experiences, so our team members are able to thrive and excel in their work. UWM offers a comprehensive benefits package and contributes toward the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays. Please visit this link to view summary benefits information (Compensation figures are for example purposes only). Apply tot his job Apply To this Job