Experienced Summer Student Customer Care Representative – Insurance Industry Customer Service

At arenaflex, we're passionate about creating a workplace that works for all, where employees are encouraged to share their unique experiences to enrich our workplace, strengthen our company's mission, and broaden our vision of what's possible. We're a mutual company that values diversity, equity, and inclusion, and we're committed to providing training, guidance, and resources to make arenaflex a true place of belonging for all employees. As a mutual company, our people are our priority. We seek differences of opinion, life experience, and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Raynham, MA is seeking a Summer Student Customer Care Representative to join the team!

Job Overview:

Our Student Help program is designed for students who are currently enrolled in school and will be continuing their studies in the fall. This opportunity is an excellent way for students to receive hands-on experience in the insurance industry. As a Summer Student Customer Care Representative, you'll have the chance to learn our billing system and processes, take customer telephone calls to assist them with payment and billing inquiries, and make outbound calls to assist customers with payment and billing inquiries.

Responsibilities:

* Learn our billing system and processes

• Take customer telephone calls to assist them with payment and billing inquiries
• Make outbound calls to assist customers with payment and billing inquiries
• Maintain accurate records of customer interactions
• Handle sensitive information in a confidential manner
• Additional responsibilities as assigned

Salary and Work Schedule:

The working schedule is Monday - Friday, 30 to 40 hours per week during the months of May, June, July, and August. The salary for this position will be $17.50 per hour.

Qualifications:

* Must be currently enrolled in a high school or college undergraduate program

• Professionalism
• Strong verbal and written communication
• Attention to detail and problem-solving
• Organization and planning
• Proficiency with Microsoft Windows
• Time management and ability to multi-task and prioritize work

Skills and Competencies:

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong problem-solving and analytical skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in Microsoft Office and other software applications

Career Growth Opportunities and Learning Benefits:

As a Summer Student Customer Care Representative at arenaflex, you'll have the opportunity to learn and grow with our company. You'll receive training and guidance to help you develop your skills and knowledge, and you'll have the chance to work with a diverse team of professionals who are passionate about creating a workplace that works for all. You'll also have access to our comprehensive benefits package, which includes health insurance, retirement savings, and paid time off.

Work Environment and Company Culture:

Our office is located in Raynham, MA, and we offer a dynamic and supportive work environment that's perfect for students who are looking for a challenging and rewarding internship experience. Our company culture is built on the principles of diversity, equity, and inclusion, and we're committed to creating a workplace that's welcoming and inclusive for all employees.

Compensation, Perks, and Benefits:

* Competitive hourly rate of $17.50 per hour

• Comprehensive benefits package, including health insurance, retirement savings, and paid time off
• Opportunities for career growth and advancement
• Dynamic and supportive work environment
• Access to our state-of-the-art training facilities and resources

Equal Opportunity Policy:

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and welcoming for all employees, and we're proud to be a leader in diversity, equity, and inclusion. We're committed to providing a safe and healthy work environment for all employees, and we're proud to be a leader in workplace safety and security.

How to Apply:

If you're a motivated and enthusiastic student who is looking for a challenging and rewarding internship experience, we encourage you to apply for this exciting opportunity. Please visit our website at [arenaflex.com/careers](http://arenaflex.com/careers) to learn more about our company and our job openings. You can also apply online by clicking on the "Apply Job!" button below. Apply Job! We look forward to hearing from you and learning more about your qualifications and interests. Apply for this job