Supervisor – Scheduling, Telecommunications
Job Description:
- Handles incoming calls to departments centralized appointment scheduling lines.
- Communicates changes to physician master schedules with the department of Surgery.
- Updates scheduling protocol and manual as needed.
- Monitors ACD reports daily.
- Manages staffing, personnel issues, reporting and planning.
- Assists with front desk duties in clinical practice as needed.
Requirements:
- High school diploma or equivalent high school certification or combination of education and/or experience.
- Computerized Appointment Scheduling (2 Years)
- Managerial (1 Year)
- Skills: Not Applicable
Benefits:
- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Free Metro transit U-Pass for eligible employees.
- Defined contribution (403(b)) Retirement Savings Plan starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
- 4 weeks of caregiver leave to bond with your new child.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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