Experienced Director of Account Development and Client Management - Virtual Leadership Role at arenaflex

At arenaflex, we believe that with the right backing, people and businesses have the power to progress in incredible ways. As a global and diverse community of colleagues, we're committed to backing our customers, communities, and each other. Our unique and meaningful career journeys are supported by benefits, programs, and flexibility that cater to your personal and professional growth. As a leader at arenaflex, you'll be recognized for your contributions, leadership, and impact. Every colleague has the opportunity to share in the company's success, and together, we'll strive to uphold our company values and powerful backing promise to provide the world's best customer experience every day. We do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like they belong.

Join arenaflex and let's lead the way together.

How will you make an impact in this role?

We're seeking an experienced Director of Account Development and Client Management to oversee a portfolio of merchant relationships with companies headquartered across Southern California. The portfolio is a mix of diverse clients across B2B and B2C companies. As the Director, you will be responsible for leading a team of 5 Senior Client Managers to grow arenaflex revenue, by establishing mutually beneficial, profitable, and long-lasting relationships with merchant accounts.

Key Responsibilities:

* Lead a team of 5 senior client managers and help them manage, deepen, and improve relationships with 400+ respected brands.

• Develop, lead, and motivate a top-performing team to retain and drive incremental business (B2B and B2C) by growing revenue and improving share.
• Cultivate a culture of learning, strong challenger coaching skills, and consultative relationship management.
• Lead your team in maintaining and strengthening arenaflex's business by showcasing value, growing revenue, improving share, and increasing profitability.
• Embrace the fast-changing payments landscape and keep current with payment trends and economic/competitive indicators.
• Partner with internal colleagues to seek out and develop partnership and marketing assets that will be relevant to your customer base.
• Model key sales behaviors/skills and balance deal and skill coaching
• Increase Merchant Satisfaction and maximize profits with an enterprise approach.

Essential Qualifications:

* 8+ years of experience in sales leadership, with a proven track record of driving revenue growth and improving share.

• Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
• Strong analytical and problem-solving skills, with the ability to analyze complex data and develop effective solutions.
• Experience in the payments industry, with a deep understanding of payment trends and economic/competitive indicators.
• Strong knowledge of sales strategies and tactics, with the ability to develop and implement effective sales plans.

Preferred Qualifications:

* MBA or equivalent degree in business or a related field.

• Experience in a similar role at a leading payments company.
• Strong network of contacts in the payments industry.
• Experience in developing and implementing sales training programs.
• Strong knowledge of CRM systems and sales analytics tools.

Skills and Competencies:

* Strong leadership and management skills, with the ability to motivate and develop a high-performing team.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
• Strong analytical and problem-solving skills, with the ability to analyze complex data and develop effective solutions.
• Experience in the payments industry, with a deep understanding of payment trends and economic/competitive indicators.
• Strong knowledge of sales strategies and tactics, with the ability to develop and implement effective sales plans.
• Strong knowledge of CRM systems and sales analytics tools.
• Experience in developing and implementing sales training programs.

Career Growth Opportunities and Learning Benefits:

At arenaflex, we're committed to helping you grow and develop your career. As a Director of Account Development and Client Management, you'll have access to a range of learning and development opportunities, including:

• Regular training and development programs to help you develop your leadership and management skills.
• Opportunities to work with a diverse range of clients and internal stakeholders, helping you build a strong network of contacts.
• Access to a range of sales analytics tools and CRM systems, helping you develop your analytical and problem-solving skills.
• Experience in developing and implementing sales training programs, helping you develop your knowledge of sales strategies and tactics.

Work Environment and Company Culture:

At arenaflex, we're committed to creating a work environment that's inclusive, diverse, and supportive. Our company culture is built on a set of core values that include:

• A commitment to excellence and innovation.
• A focus on customer satisfaction and loyalty.
• A commitment to diversity, equity, and inclusion.
• A focus on employee development and growth.
• A commitment to community involvement and social responsibility.

Compensation, Perks, and Benefits:

At arenaflex, we offer a range of compensation, perks, and benefits to our employees, including:

• Competitive salary and bonus structure.
• Comprehensive health and wellness benefits.
• 401(k) matching program.
• Flexible work arrangements, including remote work options.
• Access to a range of employee discounts and perks.
• Opportunities for career growth and development.

Conclusion:

If you're a motivated and experienced sales leader looking for a new challenge, we'd love to hear from you. As a Director of Account Development and Client Management at arenaflex, you'll have the opportunity to lead a high-performing team, drive revenue growth, and improve share. You'll work with a diverse range of clients and internal stakeholders, and have access to a range of learning and development opportunities. Join us and let's lead the way together. Apply for this job