Experienced Customer Service Representative and Dispatcher – Miramar Beach, FL at arenaflex

At arenaflex, we pride ourselves on being a trusted name in the field of heating and air conditioning installation, maintenance, and repair. With over 200 locations throughout the United States and Canada, we have built a reputation for putting clients first and getting the job done right the first time, every time. Our team of qualified experts is dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process. As a Customer Service Representative & Dispatcher at arenaflex, you will be a key member of our team and represent us on support calls. You will be responsible for handling service requests and customer complaints, exemplifying our code of values by showing respect and courtesy to all customers and employees. If you are self-motivated, energetic, and enjoy helping people, we want to hear from you.

About arenaflex

arenaflex is a dynamic and growing company that values its employees and customers. We believe in creating a positive work environment that fosters growth, learning, and teamwork. Our team is passionate about delivering exceptional customer service and satisfaction, and we are looking for like-minded individuals to join our team.

Job Responsibilities

As a Customer Service Representative & Dispatcher at arenaflex, your key responsibilities will include:

• Receiving incoming calls in a professional and courteous manner
• Scheduling appointments
• Assigning daily work/calls to other team members
• Performing marketing and sales functions to sell additional work and earn business
• Completing work orders, returning customer calls, and responding to customer complaints
• Maintaining office services by organizing office operations and procedures, preparing and reviewing purchase orders
• Performing other duties as needed, which may include cross-training in related positions

Requirements

To be successful in this role, you will need:

• Minimum two years of administrative experience
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Positive attitude
• Team player who can work independently
• General computer knowledge, including Microsoft Office
• Typing skills a plus
• Ability to work in a fast-paced environment and adapt to changing situations

Benefits

As an employee of arenaflex, you can expect a comprehensive benefits package that includes:

• Competitive salary
• Comprehensive health insurance
• Retirement plan
• Paid time off
• Opportunities for career growth and development
• Recognition and rewards for outstanding performance

Work Environment

Our office is located in Miramar Beach, Florida, and we are not a remote work environment. You will be working in a dynamic and fast-paced office environment with a team of dedicated professionals.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you. Please submit your application, including your resume and a cover letter, to our hiring manager. We look forward to hearing from you!

Compensation

The salary for this position is competitive and will be discussed during the interview process.

Location

The job location is Miramar Beach, FL.

Apply Now

Don't miss out on this opportunity to join our team and make a difference in the lives of our customers. Apply now and take the first step towards a rewarding career with arenaflex. Apply for the job now! Apply for this job Apply for this job