Experienced Customer Service Representative - Self Storage Manager
Join arenaflex, the industry leader in self-storage, and take the first step towards a rewarding career in customer service and property management. As a Customer Service Representative - Self Storage Manager, you will be the face of arenaflex, providing exceptional service to our customers and ensuring the smooth operation of our facilities.
About arenaflex
arenaflex has been a pioneer in the self-storage industry since 1972, and we're proud to be recognized as one of America's Best Large Employers in 2022 by Forbes. Our employees have also voted us as a Great Place to Work, with top ratings for Career Growth, Work Culture, Diversity and Inclusion, and more. We're committed to creating a work environment that's inclusive, supportive, and empowering.
Our Benefits
At arenaflex, we offer a comprehensive Total Rewards package that includes:
- Full-Time and Flexible Schedules available (3-4 day work week with opportunity for additional days)
- Cost-effective health offerings such as medical, dental, and vision
- Tele-medicine for easier access to healthcare
- Tax-free Flex spending accounts to cover you and your dependents
- Paid Time Off and Sick Time
- Build your retirement nest egg quicker through our 401(k) with company match
- Basic life and accidental death insurance at no cost to you
- Employee Discounts and Perks, including health and fitness related partnerships, legal services, home and auto insurance, pet insurance, and exclusive discounts on a wide variety of vendors, merchants, stores, tickets, entertainment, travel, and more!
Job Description
As a Customer Service Representative - Self Storage Manager, you will be responsible for:
- Working independently at multiple locations, spending time both inside and outside
- Assessing customer storage needs and making suggestions, including offering packing and moving supplies
- Keeping surfaces and high-touch areas clean, including sweeping, mopping, debris removal, and wiping windows
- Conducting daily storage unit inspections, confirming inventory availability, and ensuring spaces are ready to rent
- Managing, auditing, balancing cash drawer, and preparing and making daily deposits
- Helping keep customers current with payment and making collection calls when required
Qualifications
Successful candidates come from a variety of customer service-centered sales environments, including retail, restaurant, fast food, or other service-based companies. You should have:
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and conflict resolution skills
- Basic math skills and accuracy with cash handling
- Ability to lift up to 25 pounds and stand for long periods
Additional Information
At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. We celebrate diversity and value the unique perspectives and experiences that each person brings to our organization. We welcome everyone to apply and hope to have you join our thriving community today!
Compensation and Benefits
* $16.50 per hour
- On-site company housing available to employees at many of our locations
- Best-in-class training to support your journey with us and enhance your skills
- Monthly bonus opportunities and career progression
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Click the link below to submit your application and join the arenaflex team! Apply for the job now! Apply To This Job Apply for this job