Commissions Administrator

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action. Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title. Follow us on Glassdoor and LinkedIn! We are seeking a highly detail-oriented Commissions Administrator to join our Accounting team. This fully remote role is open to U.S.-based candidates only and is responsible for the administration, calculation, reconciliation, and reporting of sales commissions, ensuring accurate and timely payouts in accordance with the Sales Incentive Plan (SIP) letters and company policies. The ideal candidate will have hands-on experience with CaptivateIQ, a strong accounting foundation, and experience supporting financial close processes. This individual will partner closely with Payroll, Revenue Operations, and HR teams to ensure commission data integrity, proper accruals, and compliance with internal controls.

Key Responsibilities

Administer and maintain sales commission processes within CaptivateIQ (CIQ), including transformation and load, calculation logic, payout validation, workflows, and reporting. Prepare and maintain commission-related reconciliations, schedules, and supporting documentation for month-end and quarter-end close. Support accounting activities related to commission expense, including journal entries, and balance sheet reconciliations. Partner with Payroll to ensure timely and accurate commission processing and payment. Address commission discrepancies, payout questions, and data inconsistencies and direct to the appropriate workgroup for resolution. Assist with internal and external audit requests by maintaining accurate documentation, controls, and audit-ready support. Collaborate with Sales Operations, Finance, HR, and CIQ technical resource to interpret compensation plans and ensure accurate system implementation. Identify opportunities for automation, process improvements, and enhanced reporting capabilities. Required Qualifications 3+ years of experience in commissions accounting, sales compensation administration, payroll accounting, or related accounting functions. 2+ years administrator experience with CaptivateIQ or 5+ years on similar ICM platforms (Xactly, Varicent, SPIFF, etc). Strong accounting knowledge, including account reconciliations, journal entries, accrual accounting, month-end close processes, and internal controls. Advanced proficiency in Microsoft Excel, including pivot tables, lookup functions, and data validation. Experience working with ERP systems and financial reporting environments. Strong analytical and problem-solving skills with exceptional attention to detail. Ability to work independently in a remote environment while collaborating effectively across teams.

Preferred Qualifications

Bachelor’s degree in accounting, finance, or related field. Experience in a public company or SOX-controlled environment. Experience in SaaS or technology environments. Familiarity with CRM and ERP systems such as Salesforce, NetSuite, and Workday. Experience with commission accruals and commission capitalization/amortization concepts (ASC606) Familiarity with AI productivity and business tools, such as ChatGPT, Claude, Microsoft Copilot, or similar technologies, with the ability to leverage AI to improve efficiency, documentation, analysis, and process effectiveness is desirable. Core Competencies Strong ownership and accountability High attention to detail and accuracy Accounting and reconciliation competency Cross-functional collaboration Strong organizational and time-management skills The salary range for this position is: $80,000 - $100,000 Cool Things to Know Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more. Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment. Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding. Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. The Important Stuff Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages. #LI-REMOTE Apply To This Job