[Remote] Senior Director Legal (Associate General Counsel)

Note: The job is a remote job and is open to candidates in USA. Everise is a global experience company dedicated to elevating customer experiences and celebrating diversity. The Senior Director, Legal will provide strategic legal support focusing on employment and labor law, litigation management, and commercial risk, while partnering with various departments to manage legal risks in a multi-jurisdictional environment.

Responsibilities

• Serve as a primary legal advisor on U.S. and global employment matters, including hiring, discipline, performance management, terminations, and reductions in force
• Ensure wage and hour compliance (FLSA and state analogs), ADA, PWFA, FMLA, and state/local leave laws, including accommodation processes
• Advise on matters related to discrimination, retaliation, harassment, and whistleblower claims
• Provide guidance to HR and leadership on complex employee relations issues, investigations, and corrective actions
• Draft, review, and maintain employment-related documentation, including offer letters, employment agreements, restrictive covenants, severance and separation agreements, HR policies, handbooks, and compliance materials
• Monitor and proactively advise on changes in employment law across jurisdictions impacting Everise’s delivery model
• Manage employment and commercial litigation matters, including EEOC, DOL, and state agency claims, employment arbitrations, and civil litigation
• Partner with outside counsel on strategy, budgeting, and case management
• Support drafting of pleadings, motions, discovery responses, affidavits, and settlement documentation, as appropriate
• Coordinate internal investigations, litigation holds, and document production
• Draft, review, and negotiate agreements supporting Everise’s client and vendor relationships, including Master Services Agreements (MSAs), Statements of Work (SOWs), NDAs, vendor, technology, and professional services agreements
• Advise on indemnification, limitation of liability, data protection, insurance, and risk allocation
• Support client escalations and disputes in partnership with Operations and Finance
• Support Everise’s compliance framework across employment, regulatory, and contractual obligations
• Assist with policy development, implementation, and enforcement
• Partner with HR, Risk, Finance, and Operations on enterprise risk mitigation initiatives
• Support audits, regulatory inquiries, and internal compliance reviews
• Serve as a trusted legal advisor to senior leaders, balancing legal risk with operational objectives
• Provide clear, practical guidance in a fast-paced environment
• Prepare executive-level legal analyses, risk assessments, and recommendations

Skills

• Juris Doctor (JD)
• Active license to practice law in at least one U.S. jurisdiction
• Federal bar admission
• 10–12 years of progressive legal experience
• Significant employment and labor law experience (in-house and/or law firm)
• Experience managing employment litigation, arbitrations, and agency matters
• Comfortable appearing in court or before an arbitrator
• Transactional experience, including drafting, reviewing, and negotiating agreements
• Experience advising HR and business leaders in a complex organization
• Prior in-house experience strongly preferred
• Experience supporting multi-state or global operations preferred

Benefits

• Medical coverage
• Dental
• Vision
• Disability
• 401k
• Paid time off
• Discretionary bonus
• Other benefit programs

Company Overview

• Everise is a business process outsourcing and technology company offering customer service solutions for high-growth companies. It was founded in 2016, and is headquartered in Singapore, Central Region, SGP, with a workforce of 10001+ employees. Its website is https://weareeverise.com.

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