Experienced Medical Data Entry Concierge – Evening / Overnight Support

At arenaflex, we're dedicated to providing exceptional support to our healthcare partners across the United States. As a Medical Data Entry Concierge, you'll play a vital role in assisting our pharmacists with the medication procurement process, ensuring seamless communication and quality patient care. If you're passionate about delivering top-notch service and have a knack for data entry, we encourage you to apply for this exciting opportunity.

• *About arenaflex**

arenaflex is a leading provider of innovative solutions for the healthcare industry. Our team of dedicated professionals is committed to delivering exceptional support to our partners, enabling them to focus on what matters most – providing quality care to their patients. With a strong emphasis on teamwork, collaboration, and continuous learning, we're proud to be a dynamic and supportive work environment.

• *Responsibilities**

As a Medical Data Entry Concierge, you'll be responsible for:

• Assisting clinicians in the medication procurement process, ensuring accurate and timely completion of tasks
• Completing verification processes for quality patient care via data review and data entry, maintaining a high level of productivity while balancing quality of care
• Assisting in second checks of peer's work to ensure accuracy, promoting a culture of quality and attention to detail
• Navigating between various software systems for communication and completion of assignments, staying up-to-date with the latest technology and tools
• Communicating effectively with colleagues, hospice partners, and patients via chat, email, phone calls, and patient profile documentation, demonstrating excellent verbal and written communication skills
• Maintaining accurate and up-to-date patient information, adhering to all HIPAA protocols for patient privacy
• Collaborating with fellow Concierge team members and other teams throughout the organization, promoting a culture of teamwork and cooperation
• Assisting in training new team members as assigned, sharing knowledge and expertise to support the growth and development of our team
• Performing other duties as assigned to support the achievement of arenaflex's goals and objectives, demonstrating flexibility and adaptability in a fast-paced environment
• *Required Education and Experience**

• High School Diploma or equivalent

• Attention to detail and excellent listening skills, with a strong ability to multitask and prioritize efforts
• Excellent verbal and written communication skills, with the ability to communicate effectively with colleagues, patients, and hospice partners
• Excellent computer skills, with experience using various software systems and web browsers (Google Chrome / Firefox)
• Basic understanding of medical terminology, with a willingness to learn and grow in this area
• Ability to work independently and as part of a team, with a strong emphasis on collaboration and cooperation
• *Preferred Qualifications**

• Prior experience in healthcare, with a strong understanding of medical terminology and procedures

• Prior experience in a Pharmacy-related setting or prescription order entry, with a strong ability to navigate complex software systems
• Experience with various web browsers (Google Chrome / Firefox), Google docs, and Google Sheets, with a strong ability to learn and adapt to new technology and tools
• *Working Conditions**

This is a sedentary position, with all work completed sitting at a desk in an office setting or working from home. Stand-up desks are available upon request, and work is completed utilizing a laptop with 2 additional computer screens, along with a headset for telephone communications.

• *Career Growth Opportunities and Learning Benefits**

At arenaflex, we're committed to supporting the growth and development of our team members. As a Medical Data Entry Concierge, you'll have opportunities to:

• Develop your skills and expertise in medical terminology, software systems, and communication
• Collaborate with colleagues and other teams throughout the organization, promoting a culture of teamwork and cooperation
• Participate in training and development programs, with a focus on continuous learning and improvement
• Take on new challenges and responsibilities, with opportunities for career growth and advancement
• *Work Environment and Company Culture**

arenaflex is a dynamic and supportive work environment, with a strong emphasis on teamwork, collaboration, and continuous learning. Our team is passionate about delivering exceptional support to our healthcare partners, and we're committed to creating a culture of excellence and innovation. As a Medical Data Entry Concierge, you'll be part of a close-knit team that values:

• Collaboration and teamwork
• Continuous learning and improvement
• Attention to detail and quality
• Effective communication and customer service
• Flexibility and adaptability in a fast-paced environment
• *Compensation, Perks, and Benefits**

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