Remote Part‑Time Provider Data Services Senior Coordinator – Data Entry, Provider Relationship Management & Process Improvement at arenaflex

About arenaflex

arenaflex is a leading health‑care solutions provider dedicated to delivering innovative, member‑focused services across the United States. With a legacy of more than a century in the industry, arenaflex combines cutting‑edge technology, data‑driven insights, and a compassionate approach to improve health outcomes for millions of individuals. Our remote workforce is a cornerstone of our strategy, enabling us to attract top talent from every corner of the country while fostering a flexible, inclusive, and collaborative culture. As a Remote Part‑Time Provider Data Services Senior Coordinator, you will join a dynamic team that values accuracy, continuous improvement, and exceptional customer service.

Why This Role Matters

Provider data is the lifeblood of arenaflex’s network operations. Accurate, up‑to‑date provider information ensures that members receive timely care, that claims are processed efficiently, and that our strategic initiatives are grounded in reliable data. In this senior coordinator role, you will be the guardian of that data, overseeing quality reviews, resolving complex data discrepancies, and partnering with internal and external stakeholders to drive process enhancements. Your work will directly impact the experience of both providers and members, making a tangible difference in the health‑care ecosystem.

Key Responsibilities

• Data Review & Issue Escalation: Conduct comprehensive reviews of provider data, identify inconsistencies, and raise issues to the appropriate teams for timely resolution.
• Contractual Payment Reconciliation: Oversee the settlement of external contracted payment issues, ensuring they are routed to the correct financial frameworks.
• Data Maintenance & Updates: Keep provider segment and contract data current, handling both routine and complex updates within the provider settlement and catalog systems.
• Cross‑Functional Collaboration: Partner with multiple departments—including Claims, Provider Relations, IT, and Compliance—to guarantee high‑quality provider data for our members.
• Process Improvement Initiatives: Identify root‑cause trends (e.g., providers flagged by PST, patterns from regular PDS reviews) and collaborate across the organization to recommend and implement enhancements.
• Complex Data Transactions: Perform advanced data exchanges and maintenance related to new product launches, system upgrades, and regulatory changes.
• Stakeholder Communication: Serve as a liaison between internal teams and external partners, delivering clear, concise written and verbal communications.
• Training & Mentorship: Provide functional support and guidance to junior staff, fostering a culture of continuous learning and knowledge sharing.

Essential Qualifications

• 1–2 years of experience working with provider‑related data, preferably in a health‑care environment.
• Proficiency with Microsoft Office Suite, especially Excel (advanced formulas, pivot tables, and data validation).
• Hands‑on experience maintaining provider data within large‑scale databases or content management systems.
• Previous experience in a production environment, demonstrating the ability to meet tight deadlines while maintaining data integrity.
• High school diploma or equivalent; additional certifications in health‑care administration or data management are a plus.

Preferred Skills & Competencies

• Familiarity with CPB (Contractual Provider Billing) or EPDB (Electronic Provider Data Base) systems.
• Strong verbal and written communication skills, with a proven ability to convey complex information clearly.
• Demonstrated ability to multitask in a fast‑paced environment while maintaining attention to detail.
• Track record of collaborating effectively with cross‑functional teams to exceed expectations.
• Experience drafting concise, professional correspondence—both written and verbal.
• Problem‑solving mindset with a focus on root‑cause analysis and proactive improvement.

Core Skills for Success

• Analytical Acumen: Ability to interpret large data sets, spot anomalies, and recommend corrective actions.
• Customer‑Centric Attitude: Commitment to delivering outstanding service to internal and external partners.
• Organizational Excellence: Strong time‑management skills and the capacity to prioritize tasks effectively.
• Technical Proficiency: Comfortable navigating multiple software platforms, data entry tools, and reporting dashboards.
• Collaboration & Influence: Skilled at building relationships, negotiating solutions, and influencing outcomes without direct authority.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its remote workforce. As a Senior Coordinator, you will have access to:

• Structured learning pathways, including certifications in health‑care data management, compliance, and project management.
• Mentorship programs that pair you with senior leaders across the organization.
• Opportunities to lead cross‑functional initiatives, positioning you for future advancement into managerial or specialist roles.
• Regular webinars and virtual workshops on emerging industry trends, data analytics, and regulatory updates.

Work Environment & Culture

Our remote work model is built on trust, flexibility, and accountability. arenaflex fosters an inclusive culture where every voice is heard, and diversity of thought is celebrated. You will enjoy:

• A supportive virtual community with regular team huddles, coffee chats, and collaborative platforms.
• Flexible scheduling that allows you to balance work with personal commitments.
• Access to ergonomic home‑office equipment allowances and technology stipends.
• Recognition programs that celebrate achievements, innovation, and teamwork.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly wage ranging from $18.50 to $35.29, commensurate with experience, education, and geographic location. In addition to base pay, you may be eligible for performance‑based incentives, bonuses, and temporary reward programs.

Our comprehensive benefits package includes:

• Medical, dental, and vision coverage with multiple plan options.
• 401(k) retirement savings plan with employer matching contributions.
• Employee Stock Purchase Plan (ESPP) for eligible participants.
• Fully paid short‑term and long‑term disability insurance.
• Life insurance coverage at no cost to eligible employees.
• Generous paid time off (PTO) and paid holidays, aligned with state regulations and company policies.
• Wellness programs, tuition assistance, and free online courses to support continuous learning.
• Discount programs through arenaflex’s partner network, offering savings on everyday purchases.

How to Apply

If you are passionate about data integrity, enjoy collaborating with diverse teams, and thrive in a remote, part‑time environment, we want to hear from you. Click the link below to submit your application and become a valued member of the arenaflex family.

Apply Now

Join arenaflex Today

At arenaflex, your expertise will help shape the future of health‑care delivery. By ensuring that provider data is accurate, reliable, and accessible, you will empower providers to deliver better care and members to experience smoother interactions with the health‑care system. Take the next step in your career and make a meaningful impact—apply today and start your journey with arenaflex.