Customer Service Agent - Call Center
Silhouette Group is the largest independent manufacturer of luxury eyewear made in Austria. They are seeking Customer Service Call Center Agents to provide outstanding customer service and assist customers with their inquiries regarding luxury eyewear products.
Responsibilities
- Answer incoming calls in the call center
- Provide outstanding, responsive, accurate customer service
- Learn new computer systems and multi-task in a fast-paced environment
Skills
- High School Diploma
- Proven track record of delivering outstanding customer service, preferably in a call center or retail environment
- Friendly demeanor
- Ability to provide outstanding, responsive, accurate customer service
- Comfortable learning new computer systems
- Ability to multi-task in a fast paced environment
Benefits
- Paid training
- Medical insurance
- Dental insurance
- 401 (K) plan with generous company match
- Paid time off
- FREE Catered lunch daily
- Free eyewear
- Competitive benefit package
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Company Overview