Product Coordinator

CPA Ontario is a unique organization that operates at the intersection of regulation and membership, supporting over 105,000 members. They are seeking a Product Coordinator to enhance their Professional Development portfolio by ensuring high-quality learning experiences and managing course offerings effectively.

Responsibilities

• Draft, edit, and review course descriptions and supporting materials to ensure clarity, consistency, and strong market positioning
• Maintain high standards of content quality across all PD offerings
• Build, review and update course content across the LMS (Learning Management System), registration portal and SharePoint to ensure accuracy and consistency
• Identify and resolve gaps or discrepancies in course information across platforms
• Support the evaluation and selection of third-party and internationally developed content
• Ensure new an existing offerings align with CPA Ontario’s learning strategy and member needs
• Support the execution of promotional offers and campaigns, ensuring course information and pricing are current
• Coordinate update to promotional content across relevant channels
• Maintain curated course listings and featured content on the CPA Ontario storefront
• Support efforts to improve discoverability and presentation of key offering

Skills

• A post-secondary degree or diploma is preferred with a minimum of 1 to 2 years of professional work experience in an administrative role
• Experience in a learning and development or education setting is preferred
• Proficient in Microsoft Word, Excel, PowerPoint, Teams and SharePoint
• Committed to ongoing training and a desire to learn new technology and continually expand upon knowledge and expertise
• A skilled communicator (verbally and written) with the ability to obtain and provide information in a clear and concise manner
• Able to work in collaboration with others and independently
• Able to work in a self-directed manner with minimal supervision
• Adept at time-management, organizational and multi-tasking with the ability to manage competing priorities and meet simultaneous deadlines while meeting targets

Benefits

• We support your well-being through industry-leading benefits, mental health resources, savings programs, and a sustainable approach to how work gets done.
• We are committed to inclusion as a core part of how we operate, not as an afterthought.
• We have a hybrid working environment, with three days a week on-site, complemented by 2 days of work-from-home time.
• We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start.
• We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.

Company Overview