[Remote] Inside Sales Representative
Note: The job is a remote job and is open to candidates in USA. BeMo Academic Consulting is seeking an Inside Sales Representative to join their remote team. The role involves educating prospective students about the company's products and services, converting them into paying students, and providing exceptional customer support to current students.
Responsibilities
- Educate prospective students about our products and services via email, phone, and live chat and convert them into paying students. (note: zero cold calls. The calls are warm leads that request to speak with us)
- Provide exceptional customer support to our current students via email, phone, and live chat
- Create and maintain detailed student records and records of student acquisition
- Continuously create and implement new strategies to improve our customer support and student acquisition
- Provide administrative support by helping our consultants with any troubleshooting using our online systems and platforms, and store/analyze simple data using Excel/spreadsheets for our Student Support team
- Handle highly confidential documents with extreme care
Skills
- Zero experience required for this role, however it is preferred to have a minimum of 3-5 years of experience in sales
- Are proficient with technology and have a passion for learning new tools
- Are well-versed with online research
- Are a self-directed learner with the ability to systematically experiment to improve our customer service/sales procedures
- Are proficient with the use of Microsoft Excel, PowerPoint, and seek and learn the use of new software to improve efficiency and record keeping
- Have availability to work an evening and weekend schedule
- Bonus: Bilingualism (English and French) is considered an asset
Benefits
- Freedom to work in the comfort of your own home! You never have to go to the "office".
- Comprehensive health, dental, and disability insurance benefits for full-time team members and their spouses without coverage.
- Generous self-directed vacation policy for full-time team members.
- $1,000 yearly professional development fund for full-time team members.
- Bi-annual team dinners and fun events.
- Opportunity for growth, independent project development, and career advancement.
Company Overview